Frequently Asked Questions
Find answers to common questions about our sports equipment and services
We offer a comprehensive range of sports equipment including running gear, cycling accessories, fitness equipment, team sports gear, and outdoor adventure equipment. All products are carefully selected for quality and performance.
Yes! We offer free standard shipping on all orders over $100 within Australia. Express shipping is available for an additional fee. International shipping rates vary by location.
We accept returns within 30 days of purchase for unused items in original packaging. Simply contact our customer service team to initiate a return. Refunds are processed within 5-7 business days of receiving the returned item.
Standard shipping within Australia takes 5-7 business days. Express shipping takes 2-3 business days. You'll receive a tracking number via email once your order ships so you can monitor its progress.
Yes, all our products come with manufacturer warranties. Warranty periods vary by product and brand. Please check individual product pages for specific warranty information or contact us for details.
Absolutely! We offer exchanges for different sizes or colors within 30 days of purchase. Contact our team to arrange an exchange and we'll help you get the right product.
We operate primarily online to offer you the best prices, but we do have a showroom in Melbourne where you can view select products. Please contact us to schedule a visit.
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Afterpay for your convenience. All transactions are secure and encrypted.
Once your order ships, you'll receive an email with a tracking number. Click the tracking link in the email or enter the number on our website to see real-time updates on your delivery.
Yes! We offer special pricing for bulk orders and team purchases. Contact our sales team with your requirements and we'll provide a customized quote for your needs.
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Customer reviews
See what our customers are saying
Sarah M.
The wakeboard rope I purchased is absolutely top quality! Perfect length and the handle grip is so comfortable. Best investment for my water sports gear.
James T.
Bought a towable tube for the family and it's been a hit! Super durable and can handle multiple riders. The kids love it!
Emma K.
The ski rope is excellent quality. Strong, durable, and the perfect length for slalom skiing. Highly recommend!
Michael R.
Amazing selection of water sports equipment! Got my wakeboard bindings here and they fit perfectly. Great quality and fast shipping.
Lisa P.
The inflatable tube we bought is fantastic! Easy to inflate, super sturdy, and provides hours of fun on the water.
David W.
Purchased a kneeboard and it's perfect for beginners. Great stability and the padding is really comfortable. Love it!
Rachel B.
The tow rope I ordered is incredibly strong and well-made. Perfect for pulling tubes and wakeboards. Very impressed!
Tom H.
Got a new wakeboard from Straightline Sports and it's amazing! The board is responsive and perfect for tricks. Couldn't be happier!
Sophie L.
The life jackets are top quality and very comfortable. Safety first and these definitely deliver. Great range of sizes too!
Chris D.
Bought water skis and they're perfect! Great for both beginners and experienced skiers. Excellent quality and performance.
Amanda F.
The towable tube rope is exactly what we needed. Heavy duty construction and the right length for safe towing. Very satisfied!
Ben S.
The wetsuit I purchased fits perfectly and keeps me warm in cooler water. Quality stitching and material. Worth every cent!
Nicole G.
Fantastic range of tubes! We got a 3-person tube and it's been the highlight of our summer. So much fun and really well built.
Mark J.
The wakeboard handle is ergonomic and provides excellent grip. Makes a huge difference when you're out on the water all day.
Jessica C.
Bought a slalom ski and it's incredible! Cuts through the water beautifully and very stable. Best ski I've ever owned.
Ryan A.
The boat fenders are heavy duty and protect my boat perfectly. Great quality and exactly as described. Very happy with this purchase!
Kelly M.
The inflatable stand up paddleboard is amazing! Easy to store and transport, and super stable on the water. Love it!
Peter N.
Got a combo ski set for my kids and they're learning so fast! The skis are stable and perfect for beginners. Great product!
Hannah V.
The tow harness is built like a tank! Feels very secure and safe. Perfect for pulling multiple tubes. Highly recommend this product.
Alex B.
The wakeboard tower mirror is a game changer! Can see riders clearly and makes towing so much safer. Essential accessory!
Olivia T.
Bought a deck tube and it's perfect for relaxing on the water. Comfortable, durable, and great quality. The whole family uses it!
Daniel K.
The ski gloves are excellent! Great grip and protection. My hands stay comfortable even during long sessions on the water.
Megan S.
The boat cover fits perfectly and is really high quality material. Keeps my boat protected from the elements. Very pleased!
Jake W.
The anchor rope is super strong and the right length. Quality marine grade rope that I trust completely. Great value!
Chloe R.
The wakeboard vest is comfortable and doesn't restrict movement. Perfect fit and great safety features. Love the design too!
Nathan P.
Purchased a tube pump and it's powerful and efficient. Inflates our tubes in minutes. Makes setup so much easier!
Grace H.
The water ski bag is spacious and well padded. Protects my skis perfectly during transport and storage. Excellent quality!
Ethan M.
The boat ladder is sturdy and easy to install. Makes getting back in the boat so much easier. Great addition to my boat!
Zoe L.
The tow bridle is exactly what I needed for my boat. Strong construction and easy to attach. Makes towing much smoother!
Connor J.
The waterproof phone case works perfectly! Keeps my phone safe and dry while I'm out on the water. Essential for boat days!
